(As outlined in the Private Patients Hospital Charter, which you will receive on admission)
You have the right to:
- Receive an explanation of any treatment and associated risks before agreeing to the treatment
- Request other medical opinions if you wish
- Receive advice from your health insurer, doctors and hospital about likely costs including the possible costs of prostheses
- Be treated with respect and dignity
- Receive care and support from nurses and allied health professionals
- Receive advice before you leave hospital about planning your continuing health care
- Make a compliment, suggestion or complaint about your health care and treatment
- Obtain access to your medical records and expect confidentiality for your personal information
- Receive clear, timely and accurate information from your health insurer.
You have the responsibility to:
- Request advice from your health insurer, doctors and hospital about likely costs
- Check with your health insurer before receiving hospital treatment about your level of cover
- Provide all relevant information to your doctor and hospital to assist with your care and treatment (for example, information about allergies or medications you are taking)
- Participate in decisions about your treatment and care
- Participate before you leave hospital in planning your continuing health care.