| Frequently Asked Questions | |||||||
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How do I get an appointment with a psychiatrist? |
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To see a Delmont accredited psychiatrist you must first have a referral from a general practitioner. You will then need to contact the psychiatrist's rooms to make an appointment time. Remember to take your referral letter with you to your appointment. |
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How do I get a referral from my general practitioner? |
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| Make an appointment to see your general practitioner and discuss your concerns. If a referral to a psychiatrist is seen as the most appropriate course of action, a letter of referral will be written. | |||||||
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Do I need private health insurance to access Delmont's range of services? |
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| Private health insurance is recommended. Any queries about cost can be discussed with our Health Fund Co-ordinator on (03) 9805 7353 during business hours or our Hospital Co-ordinator on duty on (03) 9805 7333 out of hours. | |||||||
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How do I go about being admitted to the Inpatient Service? |
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| You
may only be admitted to Delmont's inpatient service by a Delmont
accredited psychiatrist. If you are not presently seeing a psychiatrist
you will need a referral from your general practitioner. Should you require more urgent attention from a psychiatrist your general practitioner may call Delmont direct and speak with our Hospital Co-ordinator to arrange an urgent assessment / admission. |
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What will I need to bring with me if I am to be adnmitted as an inpatient? |
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Private hospital insurance membership contribution book or card | ||||||
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Department of Veteran Affairs, Traffic Accident Corporation or Work Cover details if applicable. | ||||||
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Any current medication and prescriptions | ||||||
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Pensioner Entitlements Card and Record | ||||||
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Night attire, dressing gown and slippers | ||||||
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Comfortable shoes and casual clothing | ||||||
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Personal toilet articles | ||||||
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Medicare Card | ||||||
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Hair Dryers are available at the hospital for personal use. | ||||||
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Daily newspapers can be organised for you. Please inquire at reception. The cost of newspapers will be billed directly to your account. | ||||||
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Please do not bring large sums of money or valuables with you. A purse safe is available on request. | ||||||
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How long will I be in the Inpatient Service for? |
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The duration of your stay will depend on your particular problem, your response to treatment and your psychiatrist's treatment plan. |
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When can my family/friends visit me? |
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At Delmont
we welcome visitors, however, due to your required attendance
at therapy programs, we encourage them to visit at the following
times:
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Can my family/friends have a meal with me? |
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| Family and friends are welcome to join you for lunch or dinner. Catering staff require four hours notice. Meal tickets can be purchased at reception. Please notify catering staff of the number of visitors joining you for a meal. | |||||||
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How do I go about being admitted to the Day Program Service? |
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You gain access to the Delmont Day Programme via:
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What do I need to bring with me to the Day Program? |
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| Make
sure you wear comfortable clothes and footwear so you will not be
restricted in movement or relaxation programs. You will also need to bring your private health fund contribution card, Department of Veterans Affairs, Traffic Accident Corporation or Work Cover details with you. Please do not bring large amounts of money or valuables to the Day Programme. |
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Is Delmont accessible by public transport? |
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| Yes
Delmont is very accessible by tram, bus and train. We are situated
on Warrigal Road (See the
Contacts page
for exact location.) Bus - No. 700 Box Hill Station to Oakleigh Station. Tram - No. 75 Spencer St, City, to East Burwood. |
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Is there on-site parking available at Delmont? |
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On site parking is available at Delmont for visitors only. People attending the inpatient service are not to drive their cars to hospital. |
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Who will be responsible for my care whilst I am at Delmont? |
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| Our team of skilled professionals comprises the following: | |||||||
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Consultant Psychiatrists | ||||||
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Nursing Staff | ||||||
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Nurse Therapists | ||||||
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Social Workers | ||||||
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Psychologists | ||||||
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Occupational & Creative Arts Therapist | ||||||